+30 28410 90300 [email protected] Book Now

Terms Of Use



1              Introduction

1.1          Welcome to the ELOUNDA GULF VILLAS (ELOUNDA GULF VILLAS or “we” or “our” or “us”) Terms of Use for the Site (as defined below). Use of this Site is subject to these terms and conditions along with any specific terms and conditions set forth within or parts of the Site (collectively, the “Terms of Use”) and all applicable laws and regulations, including those regarding copyright, trademark, and other intellectual property (“IP”) rights. Any possible submission of personal data by you on the Site is subject to ELOUNDA GULF VILLAS ’s Privacy Policy (available at https://www.eloundavillas.com/terms-of-use), which is hereby incorporated into these Terms of Use.


1.2          The Site is operated by Everty Services Limitada (a company registered in Costa Rica with its registered office at 118 B Street, Trejos Montealegre Neighborhood, Escazu Village Mixed Condominium, Corporate Tower, Everty Offices, Floor: 2, Escazú, San Rafael, San José, Costa Rica) and its affiliated companies .


1.3          The term “Site” refers to www.eloundavillas.com  and any other website, app or platform owned, operated, or licensed by ELOUNDA GULF VILLAS that displays these Terms of Use (or a link to them). The Site may include websites, mobile websites, and other Internet-enabled or wireless means by which we make content available to you or receive content from you, including, without limitation, downloadable or preloaded software applications (including, without limitation, desktop, mobile and tablet applications, content and blog submission services, chat rooms, and message boards).


1.4          The following are terms and conditions of a legal agreement between you (“You” or “Your”) and ELOUNDA GULF VILLAS and these terms and conditions shall govern your use of our Site. More specifically, by:

1.4.1      accessing and/or using the Site or the Content provided on or through the Site, and/ or

1.4.2      submitting any material and/ or information to or through our Site, and/ or

1.4.3      making a booking via our Site,

you agree to follow and be bound by these terms and conditions concerning your access to and use of the Site and the Content. If you disagree with these Terms of Use, you should not use our Site in any way.

1.5          You must be at least 18 years of age to use our Site. By using our Site, you warrant and represent to us that you are at least 18 years of age.


1.6          All the information on this Site is specific to ELOUNDA GULF VILLAS. We have taken great care to make this Site as clear, comprehensive and informative as possible and all the information here is presented with great care and attention; however ELOUNDA GULF VILLAS will not guarantee the information is presented correctly and we assume no responsibility for any inconveniences, loss of revenue or any damages, which result from the direct or indirect use of any information provided on our Site by You or any other third party.


1.7          We also endeavor to ensure that all information presented on our Site is accurate, appropriate and up to date however, we do not make guarantees of any kind in that respect, including but not limited to the rates of the ELOUNDA GULF VILLAS listed being available at the time of a booking.


1.8          Through the Site, you have access to a variety of resources and content. These may include from time to time, but are not limited to, the following:

1.8.1      webpages, data, messages, text, images, photographs, downloads, service marks, graphics, audio and video such as podcasts and webcasts, and documents such as press releases, case studies, articles, newsletters, white papers, product data sheets, bookings and reservations (“Materials”); and


1.8.2      forums, discussion groups, chat areas, bulletin boards, blogs, wikis, e-mail functions, and other services in connection with which you can upload, download, share, email, post, publish, transmit or otherwise access or make available Content (as defined below) (“Community Services” and together with Materials and other information are collectively referred to as “Content”).


1.9          Our Site uses cookies. By using our Site, you consent to our use of cookies in accordance with the terms of our Privacy and Cookies Policy.

2              Copyright and Trademark notice
Subject to these Terms of Use:

2.1          We, together with our licensors, own and control all the copyright, trademarks and other IP rights in our Site and the Content; and


2.2          all the copyright, trademarks and other IP rights on our Site and the Content are reserved;


2.3          the names, logos, trademarks, and service marks of ELOUNDA GULF VILLAS or any other third party that appear on the Site or in the Content may not be used in any advertising, publicity, promotion, or in any other manner implying the endorsement or sponsorship of ELOUNDA GULF VILLAS, or affiliation with any product or service, without our prior express written permission;


2.4          you acknowledge that you do not acquire any ownership rights in any and all of our IP by downloading copyrighted material.


3              Promotional Information


The Site may display or provide information regarding specific programs, offers, or promotions (“Promotional Offers”). Any such Promotional Offer is subject to its specific terms, conditions, and restrictions and if booked via the Site, these Terms of Use. Please refer to and carefully read the terms, conditions, and restrictions of each Promotional Offer. ELOUNDA GULF VILLAS reserves the right to alter or withdraw any Promotional Offer at any time without previous notice. Each Promotional Offer is void where prohibited by applicable law.


4 Reservations


4.1 Bookings


All Elounda Gulf Villas bookings through the Site are handled by a third-party provider and certain necessary information is required, in order for your booking to be processed by Elounda Gulf Villas and completed. Card payments are accepted, and your declared card must be valid until the date of Your departure from Elounda Gulf Villas. Your card details will be passed directly to Elounda Gulf Villas to guarantee your booking. Elounda Gulf Villas reserves the right to take a pre-authorization on the credit/debit card prior to the date of Your arrival. If Your card has been declined, Elounda Gulf Villas will try to contact You and reserves the right to cancel the booking if an alternative valid card is not provided. Bookings cannot be guaranteed without a valid credit/debit card. Full payment is required upon check-in with the same valid credit/debit card, used at the time of booking. Some reservations or promotional packages may require 100% pre-payment of the stay value.


4.2 Check-in policy


The check-in time is at three (3:00) p.m. local time at ELOUNDA GULF VILLAS on the check-in date.


The check-out time is before eleven (11:00) p.m. (noon) local time at ELOUNDA GULF VILLAS on the check-out date.


4.3 Cancellation policy


Cancellations must be received at least fourteen (14) days prior to Your expected day of arrival. If a cancellation is received later than the required fourteen (14) days, or in case of no show, Elounda Gulf Villas will charge your declared credit/debit card used to effect the booking with 100% of the stay value. In case of early departure the hotel is entitled to 100% cancellation fees of the unused nights.


Please note that special offers, discounted rates and packages have different cancellation policies. Please check what is applicable to you at time of booking.


If you would like to modify or cancel a booking, please contact our reservation department or simply go online on our Site in the booking section (‘Change/Cancel Booking’) to make changes or cancel your booking by entering your booking confirmation number and email address. Your booking details will be displayed, and you will be able to make the amendment/cancellation.


5              ELOUNDA GULF VILLAS’s Right to Cancel and Errors


The Site may contain technical inaccuracies and typographical or other errors in connection with information displayed on the Site, including, without limitation, rates, fees, stay details, or availability applicable to your transaction. ELOUNDA GULF VILLAS assumes no responsibility or liability for such errors, inaccuracies, or omissions. ELOUNDA GULF VILLAS shall have the right not to honor reservations or information affected by such errors, inaccuracies, or omissions. ELOUNDA GULF VILLAS shall have the right to make changes, corrections, cancellations, and/or improvements to such information or reservations based on such information, at any time, including after confirmation of a reservation.


6              Payment Terms


Elounda Gulf Villas requires all reservations to be guaranteed by a credit card. You are required to enter a valid credit card number so as to guarantee your reservation and no charges will be made by Elounda Gulf Villas, but pre-authorisation will be taken. You are responsible for the payment of your booking in full directly to Elounda Gulf Villas upon Your arrival.


In the case of a Promotional Offer booking, the total cost of the booking for the stay could be payable in full at the time of such booking, depending on the terms of the Promotional Offer. Failure to provide a valid credit/debit card detail for the booking could result in an automatic cancelling of the booking. Promotional Offer bookings are non-cancellable and non-amendable. In the event of cancellation or no-show, no refund will be given. Name on the reservation must be the same as the credit cardholder’s name and same individual must check-in for the stay. The credit/debit card used to book the Promotional Offer rate must be presented at the time of check-in. In case if you are paying for someone else, please get in touch with our reservation department prior to the arrival of the guest. Promotional Offers cannot be combined with any other Promotional Offer and the discount is non- transferable. We reserve the right to discontinue a promotion at any time without notice. The specific terms of a Promotional Offer will have precedence over any conflicting terms under these terms and conditions.


7              Pets


Our pet policy for 2023 season is as follows:

  1. We do allow dogs at our Hotel but with a limit of +/- 15kg.
  2. The charge for pets is 30 euros per day.
  3. Pets cannot be alone and unsupervised in the room or anywhere else.
  4. Pets cannot be in the common areas of the Hotel i.e. restaurant, bar, Elixir Spa Gallery, beach club etc.



8              Non-smoking policy


Up to now smoking is allowed in outside areas of the rooms or common areas of the Hotel.


9              Child policy


ELOUNDA GULF VILLAS welcomes families with children and/or babies.


10           Terms of Use, the Privacy Policy and Cookies Policy


10.1        Our Privacy Policy and Cookies Policy sets out how we will respect your privacy and how we use data collected by the Site. For additional and detailed information, please see our Privacy Policy and Cookies Policy.


10.2        ELOUNDA GULF VILLAS may revise these Terms of Use at any time, without notice. The revised Terms of Use will be effective when posted / published on the Site. Accordingly, if you disagree with and do not want to accept the Terms of Use, as these have been revised, you must discontinue to use our Site.


10.3        You acknowledge and accept that any personal information collected on our Site may be accessed, processed and stored globally and will comply with ELOUNDA GULF VILLAS’s Privacy Policy.


10.4        You hereby acknowledge, understand and accept that we collect, use, process, possess and otherwise store your personal data and information and may share such data, where necessary, with third party service providers for the purposes identified in our Privacy Policy and Cookies Policies and to the extent permissible under applicable law.


11           Security


If you have been provided with a login and password, then any such login and password are for your personal use only. You may not reveal your login or password to anyone else or permit anyone else to use your login and password to access the Site. You are responsible for maintaining the confidentiality and security of your login and password and accept responsibility for all activities that occur under your account or password. You must notify Elounda Gulf Villas immediately in the event that the security of your login or password has been breached or any how compromised.


12           License to use our Site


12.1        You may, subject to these Terms of Use:


12.1.1    view pages from our Site in a web browser;


12.1.2    print pages from our Site;


12.1.3    download pages from our Site;


12.1.4    stream audio and video files from our Site;


12.1.5    store, display on your electronic device, listen to and play material that we publish, broadcast on the Site or make available for download through the Site,


12.2        Except as expressly permitted by section 7.1 or other provisions of the Terms of Use, you must not download any material and/or Content from our Site or save any such material and/or Content to your electronic device.


12.3        You may only use our Site for your own personal, informational and / or non-commercial purposes and you must not use our Site for any other purposes.


12.4        Except as expressly permitted by the Terms of Use, you must not edit or otherwise alter or modify any material, information and/or Content or any other item of our Site.


12.5        Unless you own or control certain relevant rights in the said material and/or Content, you must not:


12.5.1    re-publish any material and/or Content;


12.5.2    sell, rent, license or sub-license any material and/or Content;


12.5.3    publicly screen any material and/or Content;


12.5.4    use or exploit any material and/or Content for a commercial purpose; or


12.5.5    redistribute any material and/or Content for any purpose.


12.6        Notwithstanding the provisions of section 12.5, you may only redistribute our newsletters or articles or case studies from our Site, in print and electronic form to any person that are intended for such purpose.


12.7        We reserve the right to restrict access to certain sections/ parts of our Site, or our entire Site as a whole, at our discretion. Pursuant to this section, you must not circumvent or evade, or attempt to circumvent or evade, any restriction of access measures on our Site.


13           Acceptable use


13.1        You must not:


13.1.1    use our Site or Content in any way or take any action that causes, or may cause, damage or impairment of the performance, availability, visibility or accessibility of the Site or the Content;


13.1.2    use our Site or Content in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;


13.1.3    use our Site to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;


13.1.4    conduct any systematic or automated data collection activities (including, without limitation to, scraping, data mining, extraction and data harvesting) on or in relation to our Site without our clear and express written consent;


13.1.5    access or otherwise interact with our Site using any robot, spider or other automated means;


13.1.6    use data collected from our Site for any direct marketing activity (including but without limitation to email marketing, SMS marketing, telemarketing and direct mailing);


13.1.7    use our Site or Content in any way that is false or misleading;


13.1.8    use our Site or Content in a way or take any action that is defamatory, degrading or derogatory of another;


13.1.9    use our Site in any way or take any action that violates or disrespects another person’s privacy or includes any copies of another person’s confidential, sensitive or personal data.


13.2        You must not use data collected from our Site to contact individuals, companies or other persons or entities.


13.3        You must ensure that all the information you supply to us through our Site, or in relation to our Site, is true, accurate, current, complete, and non-misleading.


14           User details on Site


14.1       If you submit your application for a job at ELOUNDA GULF VILLAS through our Site, you are responsible to ensure that the information you submit (including but not limited to, your full name, email address, phone number, cover letter and curriculum vitae) is accurate, current and true.


14.2        If you submit any enquiry and or any other information on our Site, you are responsible for ensuring that the information you submit (including but not limited to, your full name, email address, phone number and location) is accurate, current and true.


14.3        Our Privacy Policy sets out in detail how we will respect your privacy and how we will process your personal data collected via our Site (pursuant to section 14.1 and section 14.2 above). We advise you to read our Privacy Policy carefully before you submit an enquiry through our Site.


15           Your content: license


15.1        For the purpose of these Terms of Use, “your content” means all works, information, and materials (including and without limitation to text, graphics, images, scripts, software and files) which are not “personal information” as defined and identified in our Privacy Policy, which you submit or forward to us or our Site for storage or processing by, or transmission via, our Site.


15.2        To the extent permissible by law, you grant to us a worldwide, perpetual, irrevocable, non-exclusive, royalty-free and fully sub-licensable license to use, reproduce, modify, store, adapt, publish, publicly perform, publicly display, broadcast, transmit, translate and distribute your content in any existing or future media and/ or in relation to the Site and/ or any successor website, for any purpose and in any form, medium or means of technology.


15.3        You grant to us the right to sub-license the rights licensed under section 15.2.


15.4        You grant to us the right to bring an action for infringement of the rights licensed under section 15.2.


15.5        You hereby waive all your moral rights in your content to the maximum extent permitted by applicable law; and you warrant and represent that all other moral rights in your content have been waived to the maximum extent permitted by applicable law.


15.6        You may edit your content to the extent permitted using the editing functionality made available on our Site.


15.7        Without prejudice to our other rights under these terms and conditions, if you breach any provision of these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may delete, unpublish or edit any or all of your content.


15.8        You hereby warrant that:


15.8.1    you have the authority and right to grant this license; and


15.8.2    ELOUNDA GULF VILLAS’s exercise of the rights granted pursuant to this license will not infringe or otherwise violate any third-party rights.


16           Your content and personal information: general rules applicable


16.1        You warrant and represent that your content and your personal information will comply with the Terms of Use.


16.2        Your content and your personal information must not be illegal or unlawful and must not be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law).


16.3        Your content and your personal information, and the use of your content and your personal information by us in accordance with the Terms of Use, must not:


16.3.1    be libelous, untrue, inaccurate, misleading or maliciously false;


16.3.2    be obscene or indecent or not in good taste;


16.3.3    infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or any other IP right;


16.3.4    infringe any right of confidence, right of privacy or right under data protection legislation;


16.3.5    constitute negligent advice or contain any negligent statement;


16.3.6    constitute an incitement to commit a crime;


16.3.7    be in contempt of any court or in breach of any court order;


16.3.8    be in violation of racial or religious hatred or discrimination legislation;


16.3.9    be blasphemous;


16.3.10  be in breach of official secrets legislation;


16.3.11  be in breach of any contractual obligation owed to any person;


16.3.12  depict violence in an explicit, graphic or gratuitous manner;


16.3.13  consist of or contain any instructions, advice or other information which may be acted upon and could, if acted upon, cause illness, injury or death, or any other loss or damage;


16.3.14  constitute spam; and


16.3.15  be offensive, deceptive, racist, fraudulent, threatening, abusive, harassing, anti-social, menacing, hateful, discriminatory or inflammatory.


17           Limited warranties and Termination of use


17.1        To the extend permitted by applicable law, we do not warrant or represent:


17.1.1    the completeness, reliability or accuracy of the information published on our Site;


17.1.2    that the material or Content on the Site is up to date;


17.1.3    that the Site or any service on the Site will remain available;


17.1.4    to monitor the Site or screen the Content that is shared or submitted on or through the Site, notwithstanding the fact that we reserve the right to review the Site and Content and to monitor all use of and activity on the Site and to remove or choose not to make available on or through the Site any Content in our sole discretion;


17.1.5    that the Site or Content therein will meet your requirements;


17.1.6    that the Site will be available on an uninterrupted, timely, secure or error-free basis; and


17.1.7    that the quality of any information or Content, viewed, read or obtained by you on or through the Site will meet your expectations.


17.2        We reserve the right at any time without notice or explanation at our sole discretion, to discontinue or modify any or all of our Site Services, to stop publishing our Site, to discontinue providing or limit access to the Site and to discontinue or modify or stop publishing any material or Content on our Site.


17.3        To the extent expressly provided otherwise in this Terms of Use, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any Site Services, or if we stop publishing the Site.


17.4        To the maximum extent permitted by applicable law and subject to section 17.1, we exclude all representations and warranties relating to the subject matter of the Terms of Use, our Site and the use of our Site and we expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties regarding merchantability, fitness for a particular purpose and non-infringement with respect to the Site all Content provided on or through the Site.


17.5        We may at our sole discretion terminate or limit your access to or use of the Site if we determine that you have infringed the copyrights of a third party.


17.6        We may remove Content that is confidential and/ or proprietary to a third party without that third party’s permission.


17.7        Except where expressly provided otherwise, the Site and all Content provided on or through the Site, are provided on an “as is” and “as available” basis.


18           Limitations and exclusions of liability


18.1        Nothing in the Terms of Use will:


18.1.1    limit or exclude any liability for death or personal injury resulting from negligence;


18.1.2    limit or exclude any liability for fraud or fraudulent misrepresentation;


18.1.3    limit any liabilities in any way that is not permitted under applicable law; or


18.1.4    exclude any liabilities that may not be excluded under applicable law.


18.2        The limitations and exclusions of liability set out in this section 18 and elsewhere in these terms and conditions:


18.2.1    are subject to section 18.1; and


18.2.2    govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.


18.3        To the extent that our Site and the information and Services on our Site are provided free of charge, we will not be liable to you for any direct, indirect, incidental, special or consequential loss or damage of any nature.


18.4        We will not be liable to you in respect of any direct, indirect, incidental, special or consequential losses arising out of any event or events beyond our reasonable control.


18.5        We will not be liable to you in respect of any direct, indirect, incidental, special or consequential business losses, including (without limitation to) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.


18.6        We will not be liable to you in respect of any direct, indirect, incidental, special or consequential loss or corruption of any data, database or software.


18.7        You hereby acknowledge and accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).


19           Breaches of the Terms of Use and Indemnity


19.1        Without prejudice to our other rights under the Terms of Use, if you breach the Terms of Use in any way, or if we reasonably suspect that you have breached the Terms of Use in any way, we may at our sole discretion:


19.1.1    send you one or more, formal warnings;


19.1.2    temporarily suspend your access to our Site;


19.1.3    permanently prohibit you from accessing our Site;


19.1.4    block computers or other electronic devices using your IP address from accessing our Site;


19.1.5    contact any or all of your internet service providers and request that they block your access to our Site;


19.1.6    commence legal action against you, whether for breach of contract or otherwise; and/or


19.2        In any event that we may suspend or prohibit or block your access to our Site or a section of our Site, you must not take any action to circumvent such suspension or prohibition or blocking.


19.3        You hereby confirm and agree to indemnify and hold ELOUNDA GULF VILLAS (including our officers, directors, employees, agents, contractors and clients) harmless from and against any and all claims, liabilities, damages, losses or expenses, including reasonable attorney’s fees and costs, due to or arising out of Content or information that you share/ submit/ provide to us, your violation of these Terms of Use or any other or additional rules, regulations, guidelines or terms of use posted for a specific section of the Site or Content provided on or through the Site or your violation or infringement of any third party rights, including IP rights.


20           Waiver and Severability


20.1        If a provision of the Terms of Use (including provisions in relation to certain disclaimers and/ or exclusion or limitation of certain warranties and/ or liabilities) is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.


20.2        If any unlawful and/or unenforceable provision of these Terms of Use would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.


20.3        If any part or provision of these Terms of Use is found to be unenforceable, such part or provision may be modified or adjusted to make the Terms of Use as modified legal and enforceable.


20.4        Our failure or omission to exercise or enforce any rights or provisions in these Terms of Use shall not constitute a waiver of such right or provision.


21           Third party rights


21.1        An agreement under these Terms of Use is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party.


21.2        The exercise of our and your rights under a contract under these Terms of Use, is not subject to the consent of any third party.


21.3        The Site provides links to websites and access to content, products and services of third parties.


21.4        We are not responsible for third party content provided on or through the Site or for any modifications or updates to such third-party sites and you bear all risks associated with the access to, or use of, such websites and third-party content, products and services.


22           Entire agreement


Subject to section 18.1, these Terms of Use, together with our Privacy Policy and Cookies Policy, shall constitute the entire agreement between you and us in relation to your use of our Site and shall supersede all previous agreements between you and us in relation to your use of our Site.


23           Law and jurisdiction


23.1        These Terms of Use shall be governed by and construed in accordance with the laws of Greece.


23.2        Any disputes, claims or obligations (whether contractual or non-contractual) arising out or in connection with it or its subject matter or formation shall be governed by the laws of Greece and subject to the non-exclusive jurisdiction of the courts of Greece.


24           Our contact details



24.1        You can contact us:

24.1.1    by post, using the postal address given above and the addresses published on the Site;


24.1.2    using our Contact Us section on our Site;


24.1.3    by telephone, on the contact number published on our Site; or


24.1.4    by email, using the email address published on our Site.


© Copyright 2023 ELOUNDA GULF VILLAS ®All rights reserved.